A: We are located in Houston, TX, off of I-610 South between 288 and I-45 south. If you prefer to pick your order up locally just contact us at support@paintapart.com after placing your order.

A: Of course! Please email us at support@paintapart.com to get your special military discount code.

A: The most common place to find your paint code is on a sticker inside your driver's door jamb. It may sometimes also be in other locations around your car. If you cannot locate it, you can always call your car’s local dealership with your VIN number. They can provide your paint code. Use our paint code guide below for additional help and locations.

A: All of our parts are top-of-the-line OEM comparable Aftermarket replacement parts.

A: OEM parts are obtained directly through a dealership and are very expensive to source. We specialize in the more economical Aftermarket option. Our parts are insurance-quality, Aftermarket replacements. These are the same quality parts a traditional body shop would use to fix your vehicle.

A: We strive to have the most popular parts for the most populous cars on the road. Unfortunately, we simply don’t have parts for every vehicle ever made. If you don’t see the part you need, give us a call at 713-588-0248, or email us at support@paintapart.com, and we’ll see if we can get it for you.

A: We offer pictures so that you can make a visual match. However, the best way would be to contact your car’s local dealership, give them your VIN, and ask for the OEM part number to the part you are replacing. You can cross check that number against the OEM Replacement Number on our listing. If they match, then the part is 100% compatible.

A: There is no hardware included with your purchase. Plastic bumper clips are the most commonly replaced hardware. They can be purchased online or at your local auto parts store.

A: We use one of the world's leading OEM automotive coatings on all the parts we paint.

A: Contrary to most paint shops that mix toners by hand to create a paint color. We use a state-of-the-art color mixing machine. We input the customer paint code into the machine and toners are robotically mixed together to create the closest possible color match by removing any human error.

A: Our paint job is of the highest quality, adhering to OEM specifications. We have five state-of-the-art paint booths that significantly enhances our efficiency. Each part receives three coats of base color, followed by two coats of clear coat, before entering the drying area. After drying, the parts undergo a thorough quality control inspection before being shipped from our facilities.

A: The powder on the bumper is used to protect the fresh paint from friction scratches during transit. To remove the powder, first use a soft, dry cloth or pure water to wipe off most of it. Then, use a damp, soft cloth to remove any remaining powder.

A: Please avoid pressure washing or waxing this part for at least 90 days. The paint, while functionally dry, still needs time to fully cure.

A: We use multiple shipping carriers We use UPS, R&L Carriers, and USPS. We will choose the best carrier for your order based on the product and the shipping class selected. Due to the size of our items, expedited shipping options are not available.

A: With Free shipping, the bumper's ends are folded inward so that it can ship via UPS Ground. With Freight shipping, the bumpers are shipped Freight, in a larger box, without folding.

A: Folding a bumper does not affect its integrity. In fact, folding a bumper is a common practice among online vendors. Our company folds only the ends of the bumper inward, which makes the package smaller and more cost-effective to ship. Plastic is very pliable, so once a folded bumper is received, simply apply heat to the bends of the fold to allow the plastic to return to its normal shape.

A: We will ship orders out within a timeframe of 15 business days. We do NOT ship orders on weekends or Federal holidays.

A: We will update you with tracking information the moment your order physically ships. Once you have the tracking they will, in turn, give you an estimated date of delivery.

A: Unfortunately, there is no expedited processing option for our products. It takes time to properly prep, paint, fully dry, and pass the part through quality control before it is shipped to you. Likewise, there is no faster shipping option. Bumpers are simply too big to ship other than Ground or Freight.

A: We apologize, but we only ship within the contiguous United States. This means we cannot ship to Hawaii, Alaska, military installments, or US Territories.